![]() ![]() Here are some troubleshooting techniques to problems that can affect the performance of your MACPASS. For more details, refer to the Customer Agreement in this booklet or view it online at. Failure to do so can result in cancellation of your privileges to use MACPASS. Payment and Account Information Ĭustomers using MACPASS to cross the Macdonald and MacKay bridges agree to use MACPASS according to the terms and conditions provided in the MACPASS Customer Agreement. If you have linked your transponder to other tolling facilities and have a separate account with other tolling facilities and you wish to cancel those accounts, you must contact them individually. Contact the relevant organization by phone or online: MACPASS can be used at Cobequid Pass and Confederation Bridge if you establish separate accounts. Refer to your account statement anytime at to get a full payment history or to generate parking receipts.Your MACPASS will only be charged if you select the MACPASS plus option when entering the parkade. ![]() Your airport parking fee is charged to your credit card and will not affect your prepaid bridge toll account balance.As you exit, your MACPASS is read and the parking cost is processed through your account.MACPASS plus users exit the airport parkade through dedicated express lanes.At the airport parkade entry terminal, valid MACPASS plus users can select MACPASS plus as their payment option by pressing the flashing indicator button.Other payment types on phones, including Google Pay and Apple Pay, also are accepted. The MBA still accepts cash, credit and debit cards for tolls. Surveys have shown that few Mackinac Bridge customers currently use other tolling transponders. MacPass is the only tolling transponder currently in use at the Mackinac Bridge I-Pass, E-ZPass, SunPass, etc., though similar, are not accepted. The toll will be $4 for the first trip but customers will not be charged for the return trip if completed within 36 hours. Though the MacPass is not exclusively for commuter customers, MacPass holders with passenger vehicles can still qualify for the commuter discount toll if they make both a northbound and southbound trip within 36 hours. Drivers should still watch for toll collectors and customers walking across lanes. ![]() MacPass customers can use toll lanes designated for MacPass by the overhead signs, or any open lane. MacPass account holders can also order new sticker tags online by logging into their account at (instructions at New passenger vehicle MacPass accounts require an initial deposit of $80 and a $7 one-time set-up fee commercial accounts require a $200 deposit and the same $7 one-time set-up fee. They will need to provide the license plate number, make, model, color, and year of each vehicle that will be linked to the account, though new vehicles can be added later. Existing customers do not need to open a new account they can add a sticker tag to their existing MacPass account.Ĭustomers can obtain the sticker tags in the MBA administration building at the north end of the bridge around the clock, seven days a week. The stickers, which can be linked to a single account for multiple vehicles, cost $1 each. “During the pandemic, they’ve also appreciated the quick MacPass transaction time and touch-free toll paying.” “We continue to hear from our customers who love the new system and the convenience of not needing to stop and roll down their window to scan their MacPass card,” said MBA Executive Secretary Kim Nowack. MacPass account holders along with new customers have been rapidly switching from the MacPass cards to the new stickers, and more customers are paying with the stickers now than cards. The stickers, which are automatically scanned when drivers pull up to the toll booth, were introduced in September 2019 as part of the MBA’s new toll software system. That’s why the Mackinac Bridge Authority (MBA) is retiring the old cards and urging MacPass account holders to make the switch before the end of the year. The MacPass toll cards were good, but the new windshield-mounted stickers are better. ![]()
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